At ProTechCare Egypt, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: such as your name, email address, phone number, and company details when you contact us or request a service.
Technical Information: including your IP address, browser type, operating system, and pages visited on our website.
Service Data: details about your hardware, maintenance requests, or communications with our team.
2. How We Use Your Information
We use your information to:
Provide and manage our services and customer support.
Respond to inquiries, quotes, and service requests.
Improve our website, services, and user experience.
Send updates or promotional content (only with your consent).
Comply with legal and regulatory requirements.
3. Data Protection and Security
We apply strict security measures to protect your information from unauthorized access, loss, or misuse.
Your data is stored securely and accessed only by authorized personnel for legitimate business purposes.
4. Sharing Your Information
We do not sell, rent, or trade your personal data.
We may share limited information with trusted partners or service providers only when necessary to:
Complete a service request or order.
Fulfill legal obligations.
All third parties are required to maintain confidentiality and follow data protection standards.
5. Cookies
Our website may use cookies to enhance user experience and analyze website performance.
You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
Access and request a copy of your personal data.
Request correction or deletion of inaccurate information.
Withdraw consent for marketing communications at any time.
To exercise your rights, please contact us at:
📧 support@protechcareegypt.com
📞 +20 100 760 0299
7. Updates to This Policy
We may update this Privacy Policy from time to time.
All changes will be published on this page with a new “Last Updated” date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
ProTechCare Egypt
Cairo, Egypt
📧 support@protechcareegypt.com
📞 +20 100 760 0299